General
Why does it say "Registration Error"?
Yes, currently there is a slight text bug in the mobile app. Upon successful registration you'll see a heading that says "Registration Error" followed by text indicating that you have successfully registered. This is a known issue. Check the email ...
Making a post
VINwiki supports adding content for new vehicles 2 different ways. If you have the VIN for the vehicle you are making a post about, you can use that. If you don't have the VIN or it's a vehicle you saw while out and about, we have PL82VIN for ...
How to contact support
There are 2 options to reach VINwiki support. Submit a support ticket Email support at chris [at] vinwiki.com
How to reset your password
Currently all platforms direct you to reset your password through a browser. To initiate a reset, go to the following link and fill out the form: https://rest.vinwiki.com/auth/pwresetweb If you fail to receive the reset email or need further ...
How to submit a bug
You can submit a bug through our ticketing center or you can email chris [at] vinwiki.com Please include the following information when submitting a bug report: Platform: Web, iOS, Android Can you repeat the bug? Steps to reproduce the bug ...
Is this legit?
Yes, this is the official VINwiki Help Center. If you don't feel comfortable submitting a ticket here, you can email chris [at] vinwiki.com instead
Types of Support Requests
At the moment, these are the types of support requests we are able to service: Password Reset Assistance List ownership transfers (Yes, we do this) Account Deletion/Deactivation Bug Submission General Question / Help